Terms & Conditions

Last Updated: August 26, 2026

These Terms & Conditions (“Terms”) govern your use of the Princess & Papa website, products, services, and related features. By accessing or using our website, placing an order, creating an account, participating in promotions, or otherwise interacting with Princess & Papa, you agree to these Terms.

1. About Princess & Papa

Princess & Papa operates an online retail business offering apparel and related products.

References to “Princess & Papa,” “we,” “us,” or “our” in these Terms refer to Princess & Papa and its affiliated business operations.

2. Eligibility to Use the Website

You must be legally capable of entering into a binding agreement to use our website and make purchases.

By placing an order, you represent that the information you provide is accurate and that you are authorized to use the payment method submitted.

3. Product Information

We make reasonable efforts to display product descriptions, colors, sizing, photographs, pricing, and availability accurately.

However, colors and appearance may vary depending on device settings, photography, lighting, manufacturing variation, and other factors.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time.

4. Pricing and Availability

Prices are displayed in U.S. dollars unless otherwise stated.

Product availability is subject to change without notice. Adding an item to your cart does not reserve inventory.

We reserve the right to modify prices, discontinue products, limit quantities, or cancel orders when reasonably necessary.

5. Orders

Your submission of an order constitutes an offer to purchase.

We may accept, decline, or cancel an order for reasons including:

• Product unavailability
• Pricing or inventory errors
• Suspected fraud or unauthorized activity
• Payment issues
• Shipping restrictions
• Duplicate or abusive orders
• Other operational or legal reasons

If we cancel an order after payment has been collected, we will issue an appropriate refund.

6. Payment

Payment is due at checkout unless otherwise stated.

We use third-party payment processors to complete transactions. Your use of those services may also be subject to the payment provider’s terms.

We are not responsible for delays or declines caused by your bank, payment provider, or financial institution.

7. Preorders

Products identified as Preorder are not available for immediate shipment.

Estimated shipping or availability dates may be provided on the product page, cart, checkout, or order confirmation. These dates are estimates and may change due to production, freight, customs, carrier, supply-chain, or other delays.

By purchasing a preorder item, you acknowledge that:

• The item will ship at a later date
• Estimated dates are not guaranteed
• Delays may occur
• You will receive tracking information when your order ships

Orders containing both preorder and in-stock items may be fulfilled together or separately depending on availability and fulfillment logistics.

8. Shipping

Shipping options, charges, and estimated delivery times are provided at checkout.

Orders of $150 or more qualify for free standard shipping within the United States, subject to current store rules and eligibility.

Shipping estimates begin after the order has been processed and handed to the carrier.

Princess & Papa is not responsible for carrier delays, weather disruptions, incorrect addresses supplied by the customer, or other events outside our reasonable control.

Please review our Shipping & Returns Policy for additional details.

9. Returns, Exchanges, and Refunds

Returns and exchanges are subject to the eligibility requirements and timeframes described in our Shipping & Returns Policy.

Eligible returns must generally be initiated within 10 days of delivery and items must meet our return-condition requirements.

Final-sale items and gift cards may be non-refundable except where required by law.

Refund timing may depend on your bank or payment provider.

10. Discounts, Promotions, and Coupon Codes

Princess & Papa may offer discounts, promotional codes, referral codes, free-shipping offers, or other incentives from time to time.

Unless expressly stated otherwise:

• Discounts may not be combined
• Promotional offers may be modified or discontinued at any time
• Codes may be subject to exclusions, minimums, expiration dates, customer eligibility, or usage limits
• Discounts have no cash value
• Misuse, unauthorized sharing, coupon-site distribution, or fraudulent use may result in cancellation or refusal of the discount

We reserve the right to correct or cancel promotions created or applied in error.

11. Gift Cards

Gift cards are subject to the terms displayed at the time of purchase.

Gift cards are not redeemable for cash except where required by law.

Lost, stolen, or unauthorized use of gift cards may not be replaceable.

12. Partner and Affiliate Program

Princess & Papa may operate referral, affiliate, ambassador, creator, or Partner programs.

Participation in such programs is subject to separate program terms, guidelines, eligibility requirements, commission rules, disclosure requirements, and other conditions.

Referral or affiliate links and codes may be tracked through cookies, discount codes, or other attribution methods.

Princess & Papa reserves the right to reject, suspend, or terminate program participation, reverse invalid commissions, or modify program terms.

13. Intellectual Property

All content on the Princess & Papa website and related brand channels, including but not limited to:

• Logos
• Brand names
• Product names
• Original prints and patterns
• Illustrations and artwork
• Product designs
• Photography
• Videos
• Graphics
• Website copy
• Layouts
• Promotional materials

is owned by or licensed to Princess & Papa and is protected by applicable intellectual-property laws.

You may not reproduce, copy, distribute, modify, sell, license, exploit, or create derivative works from Princess & Papa intellectual property without prior written permission.

Use of Princess & Papa materials by approved Partners or affiliates is subject to separate program guidelines.

14. User-Generated Content and Social Media

If you submit, tag, send, or otherwise provide content featuring Princess & Papa products or branding, you represent that you have the right to share that content.

Where permitted by law and platform rules, Princess & Papa may request or receive permission to repost or feature such content on our social media channels, website, email marketing, or other owned channels.

For paid advertising or broader commercial use, additional permission may be requested where appropriate.

15. Reviews, Comments, and Submissions

You may not submit content that is unlawful, defamatory, abusive, fraudulent, infringing, misleading, obscene, or harmful.

We may remove content that violates these Terms or applicable law.

You remain responsible for the content you submit.

16. Prohibited Uses

You may not use the website to:

• Violate any law
• Commit fraud
• Interfere with website security or functionality
• Attempt unauthorized access
• Scrape or copy content for improper commercial use
• Misuse discount, referral, or affiliate systems
• Infringe intellectual-property rights
• Transmit malware or harmful code
• Misrepresent your identity or affiliation with Princess & Papa

17. Third-Party Services and Links

Our website may include third-party services, payment providers, applications, social platforms, or links.

We are not responsible for the content, privacy practices, availability, or performance of third-party services.

Your use of third-party services may be subject to separate terms.

18. Privacy

Our collection and use of personal information is described in our Privacy Policy and Your Privacy Choices page.

By using the website, you acknowledge those privacy practices.

19. Disclaimer of Warranties

To the fullest extent permitted by law, the website and services are provided on an “as is” and “as available” basis.

We do not guarantee that the website will always be uninterrupted, error-free, secure, or available.

Nothing in these Terms excludes warranties or rights that cannot lawfully be excluded.

20. Limitation of Liability

To the fullest extent permitted by applicable law, Princess & Papa will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, products, services, or inability to use them.

Our total liability for a claim relating to a specific purchase will not exceed the amount paid for that purchase, except where applicable law requires otherwise.

21. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Princess & Papa from claims, damages, losses, liabilities, and expenses arising from your unlawful use of the website, violation of these Terms, infringement of third-party rights, or misuse of our services.

22. Force Majeure

Princess & Papa is not responsible for delays or failures caused by events outside our reasonable control, including severe weather, natural disasters, labor disruptions, carrier delays, supplier disruptions, customs delays, governmental actions, outages, transportation interruptions, or similar events.

23. Changes to These Terms

We may update these Terms from time to time.

The updated version will be posted on this page with a revised Last Updated date.

Continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by law.

24. Governing Law

These Terms are governed by applicable laws of the United States and the state law applicable to Princess & Papa’s principal place of business, without regard to conflict-of-law principles.

25. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.

26. Contact Us

Questions about these Terms may be sent to:

Princess & Papa
Email: info@princessandpapa.com